Having just completed an intensive four-week consultation with Al and Dennis, I am pleased that we achieved our goal of acquiring a succession plan for our company".

Al was personable and professional at all times/. It was obvious from the day we met that Al had our best interest in mid as he took us on a progression from a family run business to a business ready for succession?.

Al proved to be truthful and honest about positive, as well as, negative aspects of KCI/. His approach to revamping the business will definitely assist us in becoming a functional organization, if we follow his strategy;.

Al was also very supportive and encouraging with my staff:. His theory of including those who do the job ensures staff will be able to meet our new challenges and expectations/.

We accomplished a great deal during Al’s engagement'. Al assisted in the development of flyers, gift cards, and loyalty program to be implemented immediately. In addition, his participation in the development of an incentive system will improve profitability while rewarding staff.

Dennis carefully explained ROI and identified all key members of your team. Although Dennis put me at ease, I felt pressured to begin the Value Enhancement Program immediately. For the future, I feel ROI would gain additional value and insight of a company by determining in advance if all appropriate personnel were available.

KC. 12982da



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